ELX Trading FAQs

Frequently Asked Questions

Repeated Questions

Frequently Asked Questions


How do I get support if I need help?

Our support team is available via live chat, email, and a help center with guides and tutorials. We're here to help you every step of the way.

Is ELX cloud-based or do I need to install software?

ELX is 100% cloud-based. You can access your dashboard and manage your account from any device, without downloading or installing anything.

What are the fees for using ELX?

We offer both subscription and performance-based plans. For full pricing details, please visit our Pricing page or contact our sales team.

Is the AI updated regularly?

Yes. ELX’s AI continuously learns from live market data and is routinely updated to improve performance and adaptability in changing market conditions.

Can I adjust the trading strategy?

Yes. ELX provides preset strategies optimized by AI, as well as options to customize key parameters like risk levels, asset preferences, and trade frequency.

Is my money held by ELX?

No. ELX connects securely to your preferred broker via API. Your funds remain in your own brokerage account, and you can disconnect at any time.

What markets can I trade with ELX?

ELX supports multiple asset classes including cryptocurrencies, forex, stocks, and commodities, depending on your broker integration.

Do I need trading experience to use ELX?

Not at all. ELX is built for both beginners and experienced traders. The platform handles the technical side of trading while giving you full visibility and control.

What is ELX Trading?

ELX Trading is an AI-powered auto-trading platform that analyzes real-time market data, identifies trading opportunities, and executes trades automatically — helping users grow their portfolios with less effort.

How does ELX's AI system work?

ELX uses advanced algorithms and machine learning to detect patterns, monitor market trends, and make intelligent trading decisions across various financial markets.